Privacy Policy
Last updated: 28 October 2026
This policy explains how DMY Pergola (Pintai Park Phase 1, Hi-Tech Zone, Dexing, Shangrao, Jiangxi, China; sales@dmypergola.com) handles the information you send us through this website.
What We Collect
When you send an enquiry we receive the details you enter: name, phone or WhatsApp number, email, country or market, company, product and quantity, your message and any file you attach. We also record the country your request comes from, which we derive from your IP address to route the enquiry to the right person.
Why We Use It
To answer your enquiry, prepare quotations and drawings, arrange live video factory tours, and handle orders and after-sales support. We do not sell your data or use it for unrelated advertising.
Who Can See It
Our sales and engineering team. The website runs on Hostinger servers, and email is handled by our mail provider. If you place an order that needs shipping, we share the delivery details with the logistics partner that moves it.
How Long We Keep It
Enquiries are kept for up to 24 months after our last contact. Order records are kept for as long as tax and trade rules require.
Cookies
Essential cookies keep the site working. Optional cookies are used only with your consent, which you can change at any time with the cookie button on every page.
Your Rights
You can ask to see, correct or delete your data, or object to its use, by writing to sales@dmypergola.com. If you are in the EU or the UK you can also contact your local data protection authority.
Changes to This Policy
We post any changes on this page with the date of the update.